Booking & Check-In
Information about bookings, payments and check-in.
Browse the Waterways Apartments frequently asked questions by selecting a category below. If you have a question that is not listed, please contact us.
Check in time: 2pm
checkout time: 10am(if room is available earlier no problem)
At Check-In a valid Credit Card and Photo Identification is required. A Cash Bond will be required if you cannot provide a valid credit card. Please note Debit Cards will not be accepted for security holds. A $300 pre-auth security bond will be taken on arrival.
Please advise if arriving out of office hours and late arrival procedures will be emailed to access the key.
Subject to availability on day of departure.
To confirm a booking a deposit of $200.00 in Low Season and $400.00 in High Season is required. The balance of payment is required on arrival at Waterways Apartments.
Monday – Friday – 8.30am – 5pm
Saturday – 9.00am – 12.00pm
Sunday & Public Holidays – Closed
All Bookings for Gold Coast attractions, tours and theme parks are available at our reception desk – just ask our friendly staff for assistance.
General information about our accommodation services and on-site facilities.
Free WI FI - *Conditions Apply (1 hour or 200MB per day only)
Our facilities include an outdoor swimming pool, undercover BBQ area and private fishing pontoon. Not to mention our Dry Cleaning Service, Lift / Elevator, DVD Library, Security Parking, WiFi Internet, On-site undercover parking, Tour Desk & Non-Smoking Rooms
Secure undercover parking available with accommodation. (We also have secured guest car parking)
Yes, however extra bedding and baby cots are available upon request, a surcharge will apply
If your stay is more than 8 days, room serviced half way into your stay
No
Surfers Paradise, we are in the heart of it! We are also conveniently located across the road from the Chevron Renaissance Shopping Centre
Broadbeach – 10min either tram ride or car
Supermarket & Liquor shop across the road
Shops & restaurants within 5-10 min walking
Yes! There is a bus stop at the front door for your convenience & we also have the Gold Coast Tram located a short 5 minute walk from our Apartments. This tram travels right up to Southport to the North & South into Broadbeach & stops at Pacific Fair shopping centre.
We are situated on the Nerang River with a number of river activities available including jet skiing, power boating, canal cruising and fishing or you can even hire a BBQ boat and spend a relaxing day with the family. No to mention great access to the local Theme Parks, tours and attractions the Gold Coast has to offer
We are located approx. 10 - 15 minutes drive from the race track in Mainbeach.
Yes. we have local stores just a short minute walk across the road.